At PITS, we believe you deserve to know exactly how we recover your files—every step of the way. Whether your device has physical damage, corrupted files, or ransomware encryption, our proven process ensures your data is handled with cutting-edge technology and strict confidentiality.
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We start with a free consultation to understand your data loss situation. Our specialists ask a few targeted questions about the device and what happened, then explain how the evaluation and recovery process works from start to finish. This ensures you know exactly what to expect before sending in your device.
You can drop off your device locally or ship it using our prepaid, insured shipping label. Once received, our engineers perform a detailed diagnostic to identify the cause of failure, whether physical or logical. If required, physical inspections are completed in a certified cleanroom. Based on the findings, we determine the most effective recovery approach for your case.
After the evaluation, we provide a fixed-price quote that explains the issue and the recovery options available. Pricing is based on the complexity of the work and the urgency requested. You can approve the recovery to proceed immediately or decline with no obligation. If you choose not to move forward, your device is securely returned.
Once recovery is complete, your data is transferred to a new encrypted external drive or delivered securely via cloud transfer, based on your preference. Physical deliveries are shipped using a tracked and insured courier. After successful delivery is confirmed, all recovered data is permanently erased from our systems to ensure your privacy.
Once we have successfully recovered your data, we will arrange a secure remote session for you.
Review your restored files to ensure completeness.
Check your data from the comfort of your own home or office.
End-to-end encryption protects your information.
100,000+ drives recovered
Professional Data Recovery
Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.
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