Experiencing data loss can be incredibly frustrating, especially when it involves important files. Professional data recovery services are essential in such situations. Recently, PITS Global Data Recovery Services successfully recovered data from a non-functioning Seagate external hard drive. This blog details the recovery process, including client consultation, device evaluation, recovery strategy, and the final verification session.
Initial Client Consultation
The client contacted us, explaining that his Seagate external hard drive was not recognized by his computer. Despite functioning well initially, the drive suddenly stopped working. The client attempted to format the drive in hopes of fixing it, but to no avail.
Our representative provided a clear explanation of our data recovery process and guided the client on how to send the drive to our lab. We emphasized the importance of careful packaging to prevent physical damage and advised including a description of the problem along with contact information.
Device Evaluation
Upon receiving the drive in our lab, we conducted a thorough evaluation to assess its condition. We connected the device to a computer, checking if the device drivers were properly installed. We also tested it with a different USB cable and on various ports to rule out potential connection issues. Unfortunately, the computer did not detect the device.
Data Recovery Process for the Seagate 160GB External Drive
Next, we employed a data recovery tool to scan the device. The tool recognized the drive, but the file system appeared as RAW, indicating it was unformatted or unrecognized by the operating system. Further investigation in the disk management section revealed that the drive did not show up among the disk drives, confirming potential physical damage.
We compiled a comprehensive report for the client detailing the drive’s state, estimated timing, and pricing information. The report indicated that the damage necessitated opening the device in a cleanroom to safely access the storage media. This process involved replacing faulty components to recover the lost data.
Implementing the Recovery Process
After receiving the client’s approval, we proceeded with the recovery. Our technicians opened the drive in a cleanroom environment, removed the storage media, and connected it to specialized equipment. Using advanced data recovery tools, we extracted the data while ensuring the device remained protected from dust and contaminants.
Verification and Data Transfer
Once the data extraction was complete, we conducted a verification session to ensure all files were accessible and intact. During this session, the client had the opportunity to review and confirm his files. After approval, we transferred the recovered data to a new storage device and delivered it back to the client.
Why Choose PITS Global Data Recovery Services?
The successful recovery of data from a malfunctioning Seagate external hard drive underscores our commitment to providing professional and efficient data recovery services.
Choosing PITS Global Data Recovery Services offers numerous advantages for those facing data loss, particularly with Seagate drives. Our experienced engineers utilize cutting-edge technology and techniques to achieve a high success rate in data recovery. We have a cleanroom environment for safely opening and repairing devices, along with specialized equipment designed for complex recovery tasks.
Data loss can be stressful, but with PITS Global Data Recovery Services, you gain access to professional assistance. Our dedicated team is trained in external hard drive recovery, ensuring we utilize a personalized approach to recover all your lost data efficiently.
If you are facing data loss, don’t hesitate to contact us. Let our expertise work for you and help you regain your important files.
