Got Questions About Data Recovery?
We’ve Got Answers!
If you’re facing data loss, you probably have questions—lots of them. At PITS Global Data Recovery, we’ve gathered the most common questions about our recovery services, pricing, and security into one place. Check out our FAQ page for quick and reliable answers.
What is data recovery and how does it work?
Data recovery is the process of retrieving lost, corrupted, or inaccessible data from malfunctioning storage devices. Our expert technicians utilize advanced diagnostic tools, cleanroom environments, and specialized recovery software to restore files from hard drives, SSDs, RAID systems, and more. Learn the step-by-step details of our professional methods by visiting our Data Recovery Process page.
How do I know if my hard drive is failing?
Warning signs of a failing hard drive include unusual clicking or grinding noises, frequent system crashes, slow data access, error messages during file transfers, and unexpected file corruption. These symptoms indicate that your hard disk drive (HDD) or solid-state drive (SSD) may be at risk, and immediate professional intervention can help prevent complete data loss.
Can data be recovered from a physically damaged hard drive?
Yes, our team specializes in hard drive recovery even when devices have sustained physical damage such as head crashes, motor failures, or platter scratches. Using state-of-the-art tools and controlled cleanroom environments, we can often salvage your valuable data despite severe hardware damage.
What types of storage devices do you support for data recovery?
We support a comprehensive range of storage devices, including internal and external hard drives, solid-state drives (SSDs), RAID arrays, USB flash drives, memory cards, and even optical media. Our experienced technicians are equipped to handle both common and uncommon data loss scenarios.
Is my data secure during the recovery process?
Security is paramount in our data recovery process. We implement strict protocols, including encrypted data handling and secure facilities, ensuring that your confidential files remain protected throughout every phase of recovery.
Can you recover deleted or lost files from my device?
Absolutely. Whether files have been accidentally deleted, lost due to software glitches, or become inaccessible from partition errors, our advanced recovery techniques are designed to retrieve a wide range of data types—from documents and photos to videos and emails.
How much does professional data recovery cost?
The cost of data recovery depends on several factors, such as the type of device, the extent of damage, and the complexity of the recovery process. We maintain a transparent pricing structure with no hidden fees. For a detailed estimate, please visit our Pricing Information page.
Can you recover data from RAID systems?
Yes, our specialized RAID recovery services address the challenges of various RAID configurations (including RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50 ). Our experts carefully reconstruct arrays and recover data from complex RAID setups, ensuring minimal downtime and maximum data restoration.
What is your success rate in data recovery?
Our professional data recovery services boast a 99% success rate. This high level of success is achieved through our advanced technology, skilled technicians, and rigorous quality assurance protocols that ensure optimal recovery outcomes for most cases.
Are your data recovery services insured or guaranteed?
Yes, we stand behind our work with comprehensive service guarantees. Our insured recovery services provide peace of mind, ensuring that you receive reliable, professional results every time.
Do you offer data recovery for SSDs?
Our team is fully equipped to handle SSD recoveries with precision.
Do you offer emergency data recovery services?
Yes, we understand that data loss emergencies demand immediate attention. Our emergency data recovery services are available 24/7 to quickly diagnose and resolve critical issues, helping you minimize downtime and restore vital information as fast as possible.
Is it safe to attempt DIY data recovery on my own?
Attempting DIY data recovery, especially when dealing with physical or severe logical damage, can further compromise your device and reduce the likelihood of successful recovery. For the safest and most effective results, it’s best to trust our professional data recovery experts.
How does professional data recovery compare with DIY recovery attempts?
Professional data recovery offers a higher success rate and minimizes the risk of additional damage compared to DIY methods. Our experts use specialized equipment, cleanroom facilities, and proprietary software that are not accessible to the average user, ensuring that your hard drive or SSD is handled with the utmost care.
Can you recover data from water-damaged or liquid-exposed devices?
Liquid spills and water damage can cause severe electronic and mechanical failures in storage devices. Our water damage recovery process involves immediate disassembly in a controlled environment, drying, and then careful data extraction using advanced recovery techniques—helping to salvage data from otherwise compromised devices.
Are you certified or accredited in data recovery?
Yes, we are fully certified and accredited by recognized industry organizations. Our certifications ensure that we adhere to the highest standards of data recovery practices, security, and privacy. To learn more about our credentials, please visit our Certifications Page.
Still have questions?
If you need further assistance or have any inquiries about our professional data recovery services, don’t hesitate to contact us today.
Customer Reviews
We take pride in delivering exceptional service and results. Don’t just take our word for it—see what our customers have to say about their experience with PITS Data Recovery.
Total Reviews
1,000+
21%
Growth in reviews on this year
Average Rating
4.9
Consistent excellence
Drives Recovered
100,000+
Industry-leading success rate
We’re Here to Help
Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.
Start Recovery Process
Our main priority is providing excellent customer service and a top-notch customer experience for all clients. To get started, simply fill out the help form below. A dedicated customer service representative will then reach out to you to assess your needs and provide comprehensive information about our data recovery services.
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