Our Data Recovery Process
Transparent, Secure, and Risk-Free
At PITS, we believe you deserve to know exactly how we recover your files—every step of the way. Whether your device has physical damage, corrupted files, or ransomware encryption, our proven process ensures your data is handled with cutting-edge technology and strict confidentiality.
Request Your Free Consultation
Request Free Consultation
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Initial Assessment
We begin with a free consultation to assess your data loss scenario. Our specialists will gather key information about the device, the cause of failure, and the most critical files. We’ll clearly explain the evaluation process, including timelines, deliverables, and next steps—so you know exactly what to expect before committing.
Device Shipment & Evaluation
When you’re ready, we’ll provide a prepaid, insured shipping label for secure delivery to our recovery lab. Upon arrival, our engineers perform a comprehensive diagnostic to identify whether the failure is physical (e.g., hardware malfunction) or logical (e.g., file corruption or accidental deletion). If needed, physical evaluations are conducted in a certified cleanroom to protect device integrity. From there, we design a case-specific recovery plan based on your device’s condition.
Quote & Recovery Options
After the evaluation, we provide a fixed-price quote outlining the issue, recovery procedures, and available turnaround options. Pricing is determined by the complexity of the recovery and the required urgency. If you choose to proceed, we initiate recovery immediately. If not, we return your device at no additional cost—no obligations, no hidden fees.
Secure Delivery
Upon successful recovery, your data is transferred to a new, encrypted external drive. We then ship the device via a tracked and insured courier service. To protect your privacy, all recovered data is permanently wiped from our systems once delivery is confirmed.
Data Verification Process
Verify Your Data
Once we have successfully recovered your data, we will arrange a secure remote session for you. This allows you to:
Privacy Assured
Customer Reviews
We take pride in delivering exceptional service and results. Don’t just take our word for it—see what our customers have to say about their experience with PITS Data Recovery.
Total Reviews
1,000+
21%
Growth in reviews this year
Average Rating
4.9
Consistent excellence
Drives Recovered
100,000+
Industry-leading success rate
We’re Here to Help
Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.
Start Recovery Process
Our main priority is providing excellent customer service and a top-notch customer experience for all clients. To get started, simply fill out the help form below. A dedicated customer service representative will then reach out to you to assess your needs and provide comprehensive information about our data recovery services.
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