Our Data Recovery Process
Transparent, Secure, and Risk-Free
At PITS, we believe you deserve to know exactly how we recover your files—every step of the way. Whether your device has physical damage, corrupted files, or ransomware encryption, our proven process ensures your data is handled with cutting-edge technology and strict confidentiality.
Request Your Free Consultation
Request Free Consultation
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99% Success Rate
Secure File Review
Quick Estimate
No Recovery, No Fee
Initial Assessment
It all starts with a free consultation. When you contact us, we’ll ask about your data loss situation—like what happened, the type of device affected, and which files matter most. We’ll then explain our evaluation fee, which covers the cost of diagnosing your device in our lab. This step ensures we can thoroughly assess the problem without any surprises. Before we begin, we’ll clearly outline what to expect, including timelines and next steps, so you’re never left in the dark.
Device Shipment & Evaluation
If you decide to move forward, we’ll email you a prepaid, insured shipping label. This lets you send your device to our secure lab at no extra cost, with tracking for peace of mind. Once your drive arrives, our engineers start the evaluation. They’ll check whether the issue is physical (like a broken component) or logical (such as corrupted files or accidental deletion). For physical damage, we work in a dust-free cleanroom to avoid further harm. This careful evaluation helps us create a precise recovery plan tailored to your case.
Quote & Recovery Options
After diagnosing the problem, we’ll send you a detailed quote. It includes the cause of data loss, the steps needed to recover your files, and the total cost. Prices vary based on factors like the urgency of your request or the need for specialized repairs (e.g., replacing a damaged hard drive part). You’ll have the choice to approve the recovery or decline with no pressure. If you decline, we’ll return your device for free—you’ll only pay the initial evaluation fee. There are no hidden charges, and we never proceed without your approval.
Secure Delivery
Once your data is recovered, we transfer it to a brand-new, encrypted storage device. Encryption ensures no one else can access your files during shipping. We then send the device to you via a secure, tracked courier service. After delivery, we permanently delete your data from our systems to protect your privacy.
Data Verification Process
Verify Your Data
Once we have successfully recovered your data, we will arrange a secure remote session for you. This allows you to:
Privacy Assured
Customer Reviews
We take pride in delivering exceptional service and results. Don’t just take our word for it—see what our customers have to say about their experience with PITS Data Recovery.
Total Reviews
1,000+
21%
Growth in reviews on this year
Average Rating
4.9
Consistent excellence
Drives Recovered
100,000+
Industry-leading success rate
We’re Here to Help
Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.
Start Recovery Process
Our main priority is providing excellent customer service and a top-notch customer experience for all clients. To get started, simply fill out the help form below. A dedicated customer service representative will then reach out to you to assess your needs and provide comprehensive information about our data recovery services.
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