Disclaimer: Short Circuit Repairs Require Professional Expertise
Fixing an SSD with a short circuit is NOT a DIY task.
- Improper handling can cause permanent data loss.
- A wrong component replacement can damage the NAND memory.
- Overheating from incorrect repairs may kill the SSD controller.
At PITS Global Data Recovery Services, we use professional-grade thermal imaging cameras, precise soldering techniques, and cleanroom environments to safely repair SSDs. If you suspect a short circuit in your SSD, do not attempt to repair it yourself—contact a professional instead.
Solid-state drives (SSDs) have revolutionized data storage with their speed and reliability. However, like any electronic device, they are still prone to failures. In this case study, we discuss the successful recovery of crucial video files from a Sandisk Professional Portable 4TB SSD, which had become unrecognized and inaccessible.
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Customer Case Overview
A professional videographer from Texas contacted us with an urgent data recovery request. His 4TB Sandisk Professional SSD was not being recognized by his computer, putting his critical video project files at risk. The drive contained high-quality .MP4, .MOV, and .BRAW files—formats widely used in professional video production.
Understanding the importance of these files, the customer shipped the SSD to our data recovery lab in New York for expedited evaluation and recovery.
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No hidden fees. No surprises. Just expert data recovery you can trust. We handle everything from simple file loss to extreme data recovery cases. If we can’t recover your data, no one can.
Understanding Video File Formats: .MP4, .MOV, and .BRAW
MP4 (.MP4) Files
MP4 (MPEG-4 Part 14) is one of the most common video file formats. It is widely supported across different devices and platforms, making it an industry standard for video playback and streaming.
Used in:
Cameras: Canon C70, Blackmagic Pocket Cinema Camera 6K, Sony FX3
Software: Apple Final Cut Pro, Adobe Premiere Pro, Avid Media Composer
BRAW (.BRAW) Files
BRAW (Blackmagic RAW) is a high-quality, uncompressed video format used in professional film production. It offers greater flexibility in color grading and editing while maintaining high-resolution footage.
Used in:
Cameras: Blackmagic URSA Mini Pro 12K, Blackmagic Pocket Cinema Camera 4K/6K/6K Pro
Software: DaVinci Resolve (native support), Adobe Premiere Pro (with plugins)
Don't Let Data Loss Ruin Your Business
Minimize business disruption. We retrieve lost data fast, so you can focus on what matters.
Data Recovery Process
Upon receiving the SSD, our team began the diagnostic evaluation to determine the cause of failure.
SSD Teardown & Inspection
After opening the Sandisk Professional Portable 4TB SSD, we found that the drive housed an NVMe SSD connected via a USB-C adapter.
Removing the USB-C Adapter
Since the drive was not being detected, we suspected the USB-C interface might be faulty. We carefully removed the USB-C adapter and connected the NVMe SSD directly to our professional data recovery equipment.
Checking the SSD Controller
The SSD was built with a 20-82-20034-B2 controller, but it was drawing unusually high amperage, indicating a short circuit on the PCB (Printed Circuit Board).
Identifying the Short Circuit
Using a high-precision thermal camera, we pinpointed the shorted component.
Repairing the Faulty Component
We replaced the faulty component, restoring the normal electrical flow.
SSD Successfully Recognized
Once the repair was completed, we reconnected the SSD to our recovery system, and it was finally detected.
Successful Data Recovery
We successfully recovered 3TB of professional video files without data loss.
Overnight Shipping to the Customer
Given the urgency, we arranged for overnight shipping to return the recovered data.
Frequently Asked Questions
Why did my Sandisk Professional 4TB SSD stop working?
There are multiple reasons why an SSD may stop working:
- Faulty USB-C adapter or cable
- Firmware corruption
- Overheating or power surge
- Short circuit on the PCB
- NAND chip failure
Can I fix my SSD if it has a short circuit?
Warning: Attempting to repair an SSD with a short circuit is extremely risky. Improper handling can permanently damage the controller or NAND chips, making recovery impossible. Always consult a professional data recovery service.
What should I do if my SSD is not recognized by my computer?
- Try a different USB cable or port
- Test the SSD on another computer
- Check if it appears in Disk Management (Windows) or Disk Utility (Mac)
- If the drive is still not detected, avoid further attempts and seek professional recovery services
How long does SSD data recovery take?
It depends on the failure type. Logical issues can be resolved within 24-48 hours, while hardware failures (like short circuits) may take longer due to component-level repairs.
How can I prevent SSD failure in the future?
- Keep backups on multiple storage devices
- Avoid excessive heat exposure
- Use a surge protector to prevent electrical damage
- Handle SSDs with care to prevent physical damage
Emergency Data Recovery Services
Unexpected data loss? Whether it’s a crashed system, failed storage device, or accidental deletion, our 24/7 emergency recovery service ensures priority assistance to retrieve your critical data.
Why Choose Us for SSD Data Recovery?
If your Sandisk, Samsung, or Western Digital SSD has failed, contact us today for a professional evaluation and expedited data recovery service.
