Privacy Policy

Effective Date: 07/02/2024

This Privacy Policy governs the collection, use, disclosure, and management of personal data by PITS Global Data Recovery Services (PITS). By accessing or utilizing the website www.pitsdatarecovery.com or engaging with our services, you consent to the practices described herein. If you do not agree with the terms outlined in this policy, you must immediately discontinue the use of our website and services. For any inquiries regarding this policy, contact us at [email protected].

This policy applies to all personal data collected through our website and related services, including marketing activities, sales, and events. It governs data provided voluntarily by users, data collected automatically, and information obtained from external sources.

Categories of Personal Data Collected

We collect data you provide directly, such as your name, email address, phone number, and postal address. Credentials, including passwords and password hints, are also collected for authentication purposes. Payment data, including credit card details and security codes, is processed through secure third-party payment processors. By providing your contact details, you consent to receiving updates about the status of your case and other industry-related communications. You may withdraw such consent at any time by replying “STOP” to emails or text messages.

We automatically collect technical data, including IP addresses, browser type, device identifiers, operating system, and language preferences. This data helps maintain the security of our website and supports analytics and performance improvements. We may also receive limited data from public databases, joint marketing partners, or other authorized third parties to supplement our internal data.

Purposes and Legal Basis for Processing

We process personal data to fulfill service requests, manage payments, and provide customer support. Personal data is also used to secure our website, perform analytics, and improve services. We may use it for legal compliance, such as responding to court orders or government requests. Additionally, with user consent, we may use testimonials and send targeted marketing communications. We do not sell personal data to third parties. However, we may share it with payment processors, cloud storage providers, and marketing partners where necessary for service delivery.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we delete or anonymize it unless applicable laws mandate a longer retention period.

Data Security Measures

We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, or misuse. These measures include encryption, access controls, and secure data storage systems. However, no method of transmission over the internet is completely secure. For security concerns, contact [email protected].

Minors and Data Collection

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will promptly delete the data. If you believe we have collected data from a minor, notify us at [email protected].

User Rights and Data Subject Requests

Users may have the right to access, correct, delete, or restrict the use of their personal data depending on applicable privacy laws, such as the GDPR or CCPA. You may object to data processing or withdraw consent for future use. To exercise these rights, contact [email protected]. We will respond within 30 days, subject to verification of identity and legal exceptions.

International Data Transfers and Privacy Framework Compliance

PITS complies with the EU-U.S. Data Privacy Framework (DPF) and Swiss-U.S. Data Privacy Framework, as administered by the U.S. Department of Commerce. We are subject to the enforcement authority of the U.S. Federal Trade Commission (FTC). For unresolved privacy concerns, contact our dispute resolution provider through JAMS Data Privacy Framework (DPF) Dispute Resolution. Under certain conditions, binding arbitration may be available to resolve disputes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website performance. Users may manage or disable cookies through browser settings, although certain features may be limited as a result. Our website also employs Google Analytics to monitor traffic and gather insights on user behavior. For more information, review Google’s privacy policy.

Social Media and Third-Party Links

Our website integrates with social media platforms such as Facebook and Twitter. Your interactions with these platforms are governed by their respective privacy policies. We are not responsible for the privacy practices of third-party websites linked from our site. Users are encouraged to review the privacy policies of any external sites they visit.

Testimonials and User-Generated Content

We may publish customer testimonials with prior consent. If you wish to update or delete a testimonial, contact [email protected]. Our blog, hosted by a third-party provider, may collect personal data independently. Review the third party’s privacy policy for more information.

Amendments to This Privacy Policy

We reserve the right to amend or update this Privacy Policy at our discretion. Any material changes will be communicated through email or prominently posted on our website. Continued use of our services following any changes constitutes acceptance of the revised policy.

Contact Information

For any inquiries regarding this Privacy Policy, or to exercise your data privacy rights, contact us at: PITS Global Data Recovery Services 2424 Ocean Ave #1A, Brooklyn, NY 11229 Email: [email protected]